One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

Before we had gaslighting and narcissism, passive-aggressive behavior was considered a major faux pax. It still is and for good reason. But let's back up a second—what exactly is "passive aggression"?

Effective communication is crucial for achieving successful outcomes in any interaction, whether in the workplace or personal life. But communication is only effective if it’s received. That’s why the ...

Assertiveness training develops a powerful relational skill set that can significantly enhance confidence, communication, and happiness in interpersonal relationships. By learning to think and act ...

Whether it's from a colleague, a friend, or a family member, having the right comeback to a snide remark can cut the awkwardness and steer the conversation back on track. The key is to maintain your ...

I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

The shortest distance between two points is a straight line. We learn that fact in geometry, but it can apply to communication. A clear, straightforward statement or assertive phrase is sometimes ...

In today's hybrid workplaces, many employees need help to speak up and make their voices heard. The fear of being fired or appearing uninformed intimidates them greatly. However, it's essential to ...

The thing about passive-aggressive people is that they're never really saying what they mean, and that's what makes interacting with them so exhausting. Rather than being able to communicate directly, ...

Somewhere between being so passive that people walk all over you and so aggressive that you drive everyone away lies the annoying behavior known as passive-aggressiveness. Far from the healthy middle ...

There’s a powerful difference between getting what you want and alienating everyone in the process. That difference often boils down to understanding aggression vs assertiveness. One builds walls ...

Do our communication styles and the resulting behaviours impact on stress levels at work? Expressing our thoughts, feelings and needs directly, honestly, unapologetically and respectfully to others is ...