The Korea Institute for Curriculum and Evaluation announced on the 4th that five students achieved perfect scores across all subjects in the 2026 College Scholastic Ability Test (CSAT). A perfect ...
As score reports for the 2026 College Scholastic Ability Test (CSAT) were distributed, attention is turning to what perfect scorers will do next. Since the integration of the humanities and science ...
iCSAT empowers CX leaders with automatic, actionable CSAT scores for every customer interaction, leveraging Generative AI to analyze sentiment, resolution, and effort. MOUNTAIN VIEW, CA / ACCESS ...
Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Always do what the customer expects. A typical customer just ...
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