I recently sat down with the Restaurant Technology Network to discuss some of the many concerns people have regarding chatbots, and the legislation that governs them.

Tiponline POS introduces an AI-powered chatbot that greets customers, takes orders, and streamlines service for halal restaurants in North America. This new feature marks a major leap in restaurant ...

The company is looking for other partners for AI chatbot-based ordering. The company is looking for other partners for AI chatbot-based ordering. is a former weekend editor who covered tech and ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

You're probably familiar with chatbots because you've used them in some form within your business's digital presence, or you’ve at least interacted with one at some point in your own customer journey.