All told, it's pretty clear to Target that a big shift is happening in the context of consumer spending. The fact that Target ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

AI, trust, wellness, value, authenticity and proof-led sustainability with real-world examples and brand action ...

For years, Walmart and Target have occupied different places in consumers' minds. While the former has cemented itself as ...

In 2014, Experian Marketing Services released research identifying six distinct deal-seeking consumer segments. The ...

Understand innate reactions. Customers are people, and like all human beings, have subconscious reactions to their environment. Improve CX through customer behavior. A psychological lens can help CX ...

Author Filippo Marchesani shows how algorithms shape every click and equips marketers with a practical, ethical lens for understanding digital behavior. COLORADO, CO, UNITED STATES, January 2, 2026 ...

Discover how digital experience platforms are redefining customer engagement in 2026 through personalization, omnichannel ...

Discover how behavioral modeling helps predict consumer actions using spending data, enabling businesses to refine targeting and enhance risk assessment.

Trend fatigue is rising as fast fashion trends accelerate. Understand the effects on consumer fashion behavior and how ...

Customer connection has become the defining advantage in e-commerce as brands balance personalization, data, automation, and ...

In today's rapidly evolving business landscape, understanding customer behavior patterns and preferences has become more critical than ever before. With the advent of digital technologies, customers ...