In the digital world, companies often have data stored across multiple platforms and systems. They must then be able to successfully integrate and analyze this data if they want to make informed ...

SAN MATEO, Calif.--(BUSINESS WIRE)--SnapLogic, the leader in generative integration, today announced the 2024 Integreat Tour, the third annual in-person global conference series dedicated to helping ...

Introduction Digital transformation is no longer just a buzzword—it is a necessity for businesses and organizations that want ...

Philippine Airlines (PAL) is undergoing significant digital transformation, leveraging Salesforce’s technology to improve customer experience and empower its employees. In an interview with Computer ...

Who says the contact center space is moving slowly? In early April, I attended 8X8's Analyst Summit 2025, where company leaders outlined their vision for transforming customer experience (CX) through ...

For years, companies have been moving their most valuable customer data into countless different systems used by marketing, ...

A fundamental tension is reshaping enterprise software investment, with veteran investors and AI evangelists offering starkly ...

TOKYO--(BUSINESS WIRE)--Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, today announced that SUBARU Corporation (SUBARU) has chosen to implement Informatica’s ...

The evolution of digital platforms is no longer about static websites and periodic updates. It has transformed into a dynamic orchestration of personalized, cross-channel experiences powered by modern ...

The customer experience has never been more important for pharmaceutical and life sciences companies. From patients and providers to caregivers and payers, customer expectations have become ...