In the digital world, companies often have data stored across multiple platforms and systems. They must then be able to successfully integrate and analyze this data if they want to make informed ...

Myles Suer, a digital and CIO analyst, has been a pivotal voice in tech strategy and customer engagement for years. As one of CMSWire's 2024 Contributors of the Year, a repeat award for the author, ...

Rajiv Shesh is the Chief Revenue Officer at HCLSoftware where he leads revenue growth & customer advocacy for Products & Platforms division. The digital world has seen massive innovation. At the heart ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

Philippine Airlines (PAL) is undergoing significant digital transformation, leveraging Salesforce’s technology to improve customer experience and empower its employees. In an interview with Computer ...

The customer experience has never been more important for pharmaceutical and life sciences companies. From patients and providers to caregivers and payers, customer expectations have become ...

LISBON, Portugal--(BUSINESS WIRE)--Sales and marketing teams need a comprehensive 360-degree view of their customer and prospect data to be successful and drive revenue growth. They also need unified ...

Importing, transforming, and validating data from unmanaged external sources is a messy, complex process. A data exchange platform can help. What has always fascinated me about Moore’s law is that for ...

CANBY, Ore., Dec. 4, 2025 /PRNewswire/ -- Today, HawkSoft and SALT are announcing a new integration that helps independent insurance agencies improve the accuracy and efficiency of their data intake.

MINNEAPOLIS--(BUSINESS WIRE)--Digi International ®, (NASDAQ: DGII), a global leader in Internet of Things (IoT) connectivity solutions, today announced the release of MQTT for Digi Connect ® Sensor ...