As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

November 24, 2023 Add as a preferred source on Google Add as a preferred source on Google Black Friday has always been chaotic and its migration from an in-store stampede to online event hasn’t done ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...