Artificial intelligence concierge for every customer company Decagon AI Inc., which offers an artificial intelligence “concierge” for customers, today revealed that it has raised $250 million in new ...

Small and midsize businesses are dealing with more challenges than ever before: inflation, supply chain challenges, and changes in the way customers are purchasing and experiencing products. These ...

As organizations expand data security, privacy, and AI initiatives, most are not short on strategy. They are short on time.

Retail is changing apace. With 2024 sales starting off strong for the industry, consumers are returning to spending with brighter sentiments about their economic fortunes—and more importantly for ...

Concierge services built on artificial intelligence have the potential to improve how hotels and other service businesses interact with customers, a new paper suggests. Concierge services built on ...

New investors Coatue Management and Index Ventures lead $250 million Series D round SAN FRANCISCO--(BUSINESS WIRE)--Decagon, the leader in conversational AI agents for concierge customer experiences, ...

INDIANAPOLIS--(BUSINESS WIRE)--Humankind, a digital concierge platform for e-commerce brands, is announcing its public launch today. The platform enables retailers to connect their product experts ...

8 customer retention strategies that work Recruiting new customers costs seven to nine times as much as it does to keep current customers from leaving. Besides the obvious foregone revenue, ...