New research shows HR trusts only 35% of managers to handle difficult conversations alone, and why avoidance, burnout, and ...

Once an educator has reflected on their own values, the other three modules are designed to help visitors learn how to ...

The only way to appropriately handle conflict is to actually deal with it. Most people avoid difficult conversations with loved ones because it makes them feel uncomfortable. Unfortunately, if you ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

The turbulence started just as Erin opened her laptop. A founder-turned-podcast-host, she’d been traveling for weeks—sponsorship meetings, recordings, partner dinners. Now, somewhere over the Midwest, ...

Relationships can feel like both a blessing and the bane of your existence, a source of joy and a source of frustration or ...

Some families learn to embrace the awkwardness and tension that come with unresolved discussions. This not only fosters an unhealthy communication style for their children, but also leaves conflicts ...

In the grand tapestry of human interaction, we're bound to bump into challenging personalities. There's a big difference, though, between someone having a bad day and someone who consistently operates ...

A father holds his son’s hands during an important conversation, offering reassurance and support in a difficult moment. (Green Shoot Media photo) It’s a conversation no parent ever wants to have, but ...