Errors in technical work rarely happen because teams lack expertise. More often, mistakes occur due to unclear instructions, outdated files, or inconsistent documentation. As products, systems, and ...

Documentation is important … to remind all participants of what they agreed to and understood in common as the result of face-to-face conversations. If a project team deep-sixes someone’s requirement ...

The state of documentation and why it’s failing IT and users Your email has been sent Because of what I do, official documentation is something I have to depend on daily. Given the bulk of my writing ...