Microsoft on Thursday announced the addition of new artificial intelligence (AI) "Copilot" capabilities in Microsoft 365 Dynamics enterprise resource management (ERP) solutions. The availability of ...

Microsoft today at its annual Ignite conference in Seattle introduced updates to Copilot for Dynamics 365 to help marketing, sales, and field service professionals provide better customer experiences.

Microsoft announced that it will introduce the next generation of AI product updates across its business portfolio. The company will be launching CoPilot in Dynamics 365, aiming to assist the ...

Microsoft has this week rolled out new enhanced features to its Dynamics 365 ERP solutions, aiming to fundamentally change the way businesses handle project management, finance, and supply chain tasks ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...