This morning at its Microsoft Ignite virtual users conference, Microsoft introduced a number of capabilities for Microsoft Dynamics 365, its CRM platform. Among them is real-time customer journey ...
Microsoft on Thursday announced the addition of new artificial intelligence (AI) "Copilot" capabilities in Microsoft 365 Dynamics enterprise resource management (ERP) solutions. The availability of ...
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Microsoft Dynamics 365 CRM review 2026
Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...
Microsoft today at its annual Ignite conference in Seattle introduced updates to Copilot for Dynamics 365 to help marketing, sales, and field service professionals provide better customer experiences.
Microsoft releases new Dynamics 365 Contact Center routing controls, giving admins more precise control over consults and ...
Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...
Mar 17, 2025 -- By: Johnny McCormick and Jacob Grimm-- Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and ...
Paystand Champions the Real Economy with Expanded Microsoft Dynamics 365 Business Central Financial Capabilities Product updates enable businesses to speed time-to-cash with real-time finance ...
SAN JOSE, Calif.--(BUSINESS WIRE)--McAfee Enterprise today announced that MVISION Cloud, part of its secure access service edge (SASE) offering - MVISION Unified Cloud Edge (UCE), now provides ...
VANCOUVER, British Columbia--(BUSINESS WIRE)--Microsoft Dynamics 365 Systems Integrator, Purely CRM, has completed a large project for West Coast Reduction Ltd.’s (WCRL) call center solution and ...
La Rosa Holdings Corp. (NASDAQ: LRHC), a real estate and PropTech company, has successfully launched a collaboration with Lofty, a platform aimed at boosting agent productivity and fostering business ...
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