The IRS is in the midst of streamlining its sprawling case management system into a single, digital system but the program has struggled to meet user expectations and accessibility requirements ...
The IRS’s Enterprise Case Management System did not always meet established cloud security requirements, the Treasury Department’s Inspector General found. In a new report, the IG found the IRS did ...
Legacy systems can feel “safe.” They’re familiar, already implemented, and changing them sounds like more disruption than it’s worth. But behind that comfort lies a real cost: outdated tools slow ...
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