The familiar sight of a fast-food counter, once the undisputed hub of quick-service and fast-casual restaurants, is increasingly being complemented — and in some cases, even replaced — by sleek, ...

THE sneaky reason why McDonald’s makes you order from a self-service machine has been revealed – and it’s not to save time.

Ordering a burger used to just involve a quick chat with the cashier. Now, you’re probably just tapping a screen. In the last five years, self-service kiosks have quietly taken over fast-casual spots, ...

Sarina Trangle started as a corporate news reporter in October 2024. She previously spent four years on the business desk at Newsday, covering the health industry, commercial real estate and cannabis.

Will restaurant workers who take customers’ orders one day become obsolete? Probably not, but the industry is moving toward a future in which more guests place orders on computer screens inside ...

Fast-food restaurants globally have been moving towards automated ordering systems, which give customers different ordering options that don’t require them to order from a cashier in-store. A few ...

Whether you're running late to work or just don't feel like leaving your car, fast food is an easy, affordable, and quick meal option. But have you ever wondered how your burger and fries are ready in ...