We live in polarizing times and it’s easy for conversation to lead to topics that spark high passions—from politics and climate change to DEI, immigration, or broadly defined human-centric leadership.

Sometimes you need to have a difficult conversation with a coworker. Perhaps they did something to upset you, or perhaps they engage in an ongoing behavior that is troublesome. These conversations are ...

Whether they’re about giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, having difficult conversations is an inevitable part of leadership. How you handle ...

Emotionally intelligent leadership isn’t just a soft skill; it’s a strategic advantage. Especially when it comes to conflict. According to research from CPP (now The Myers-Briggs Company), the average ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

These individuals can turn any difficult conversation into a productive one. Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a ...

Uncomfortable conversations are inevitable in both personal and professional life, yet they are often avoided. However, learning how to handle these challenging discussions can lead to significant ...

Ten nurses discuss how they prepare for difficult conversations with patients. We invite all nurses and nursing leaders currently working in healthcare settings to participate in series of Q&As about ...

Leda Stawnychko has received funding from the Social Sciences and Humanities Research Council of Canada. Anamika Choudhary does not work for, consult, own shares in or receive funding from any company ...