In recent cloud-related moves, Microsoft launched a new Applied Cloud Stories initiative, and opened a new datacenter region in Israel. The tech giant also announced yesterday that Azure Databricks ...

Genesys today announced what it describes as the first native, true, multicloud architecture for contact center, following the introduction of the Genesys Multicloud Solutions concept to No Jitter ...

Today Genesys announced, in a blog authored by Tony Bates, CEO, Genesys, that going forward the company will concentrate research and development, as well as sales, marketing, and operational ...