In today’s digital landscape, IT operations are under more pressure than ever to deliver seamless performance, rapid issue resolution, and continuous innovation. Amid these demands, knowledge ...

Interest in intelligent automation is rising among enterprises and service providers due to advancements in AI. Robotic process automation, typically used for standard procedures and rule-based ...

Is digital transformation purely a question of speed? It would be easy to think so, given that transformation is commonly associated with a shift to more rapid deployment of software, features and ...

In March, the Treasury Committee delivered worrying news. Since January 2023, the top nine banks faced 33 days of unplanned outages. This excludes the payday system crash in February, which makes ...

Alessio Alionço is the founder and CEO of Pipefy, a global leader in AI-driven low code business process automation solutions. Traditionally, IT operations go like this: An incident occurs, monitoring ...

Application managed services (AMS) have received widespread attention in the corporate sector for their ability to simplify complex IT operations. AMS are services provided to companies by third-party ...

LAS VEGAS--(BUSINESS WIRE)--HPE (NYSE: HPE) today announced a transformational vision for hybrid IT operations with ultimate simplicity through GreenLake Intelligence, a new agentic AI framework for ...

Rio Tinto’s journey towards operating an IT platform model was detailed by Remona Murugan, the company’s head of technology platforms, during a fireside chat at the recent Gartner IT Infrastructure, ...

Back in the day, “rogue IT” typically entailed departments building servers and putting them under their desks in an attempt to circumvent the IT department and all of the pesky security controls that ...

Leadership can be a lonely position, and the writers of CIO.com often share insights designed to lighten the load. A good example is a recent article on IT management practices that are certain to ...

Zeke Maldonado has been named Executive Director for IT Operations at the U.S. Department of Homeland Security, overseeing IT services that support the Department’s mission and the DHS Headquarters ...