Nutshell reports that ethical AI practices in sales build customer trust through transparency, human oversight, and ...

2021 was incredibly busy for companies due to supply chain issues and the continued increase in e-commerce shoppers — a formula that does not balance out. Out-of-stock messages online were predicted ...

A softening economy is less than ideal. It’s tough to gain new business, and some of your most loyal customers will start to cut ties. It’s not because they want to, but because they think they have ...

Sitting around a table at a customer advisory board meeting about a year ago, my mind started whirring. The conversation turned to how our business could expand its offerings to provide even more ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Steve Pruden I’m guessing ...

The insurance industry runs on a complex feedback loop of customer trust and advocacy. Individuals and businesses alike turn to their insurance providers not only during exigencies but also to ...

Heather Massey is the Vice President of Communications of the Better Business Bureau in the Permian Basin. Check out www.bbb.org or call 563-1880. A strong customer relationship can be the difference ...

Business Journals Leadership Trust is an invite-only network of influential business leaders, executives and entrepreneurs in your community. To continue reading this ...

Building trust with customers is challenging. Today’s wealth disparities, coupled with the rise of inflation in the last few years, make trust-building even harder. According to new research by ...

Building long-term relationships with customers and investing in loyalty is a cornerstone of business success. A loyal customer base is the bedrock of sustainable business growth. It needs to be ...