SYDNEY (Reuters) -Optus, Australia's No. 2 telecom carrier, said on Sunday that a departure from regular processes on a network upgrade sparked a technical failure that disrupted emergency call ...

STORY: Optus blamed a departure from 'established processes' on a network upgrade for last week's emergency calls outage in Australia. It said it led to a technical failure which disrupted emergency ...

SYDNEY (Reuters) -Australian telco Optus said on Monday it had suffered another emergency call outage in an area south of Sydney, 10 days after a broader disruption that it said had probably caused ...

The first public sign anything was wrong at Optus came when newsrooms around the country began fielding calls from its communications staff late on Friday afternoon. The brief was to get down to the ...

Australian phone company Optus will implement any recommendations from an independent review, Chief Executive Officer Stephen Rue said, after an emergency call outage that resulted in at least two ...

MELBOURNE, Australia (AP) — Australia on Monday foreshadowed changes to the country’s telecommunications industry after a major company’s failure to connect hundreds of emergency calls last week was ...

Optus management has been sharply criticized in an independent review into September’s fatal emergency call outage, which found that a series of avoidable failures and cultural shortcomings at the ...