Business Insider

Oracle CX Cloud Suite Empowers Businesses to Meet Skyrocketing Customer Expectations

SAN FRANCISCO, Oct. 2, 2017 /PRNewswire/ -- Oracle OpenWorld – Oracle has extended the Oracle Customer Experience (CX) Cloud Suite with a series of new innovations that connect data, experiences and ...
Nasdaq

New Oracle Cloud CX for Utilities Solution Helps Agents Resolve Issues Faster and Better Support Customers

NASHVILLE, Tenn., June 27, 2022 /PRNewswire/ -- Oracle Utilities Edge -- Oracle today announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams.
ZDNet

Oracle rolls out Loyalty Cloud, other new CX products

Oracle on Tuesday is announcing three new products within its Customer Experience (CX) Cloud Suite: An analytics application called Infinity; a powerful, easy-to-use segmentation tool for marketers ...
Destination CRM

Oracle OpenWorld 2017: The CX Cloud Helps Transform Companies, Speakers Say

SAN FRANCISCO — On day two of Oracle’s OpenWorld conference, in a general session titled “Exceed Skyrocketing Customer Expectations with Oracle CX,” speakers detailed the vision and promise of ...
Nasdaq

Oracle's Customer Experience Cloud Suite Expands Offerings

Oracle CorporationORCL is slowly and steadily expanding its foothold in the cloud and enterprise Artificial Intelligence (AI) market. The company recently unveiled new additions to Oracle Customer ...
dbta

Oracle Extends Suite of Cloud Applications with Release 13

Oracle CX Cloud Suite With Release 13, Oracle CX Cloud Suite introduces the Oracle Engagement Cloud. The new solution combines sales and service capabilities to enable organizations to help increase ...
Forbes

Oracle Doubles Down On Customer Experience (CX) Management With New Zoom Integration

The Oracle Live Applications event is this week, and yesterday, I discussed in this article how Oracle has quietly become an essential cloud applications company. Oracle utilizes a SaaS model to ...
Forbes

Oracle's Roadmap For Exceeding Customer Expectations

Emerging technologies and new insights into customers set the course for a new customer experience roadmap outlined during the Oracle OpenWorld 2017 keynote, Exceeding Skyrocketing Customer ...
CMS Wire

Oracle Updates Customer Experience Cloud to 'Amplify People'

Oracle updated its Oracle Customer Experience (CX) Cloud suite today with new chatbot and artificial intelligence integrations as well as improved mobile, video and messaging capabilities. The Redwood ...
Business Insider

Fanatics Turns Customers into Even Bigger Fans with Oracle CX Cloud Suite

CHICAGO, April 9, 2018 /PRNewswire/ -- ORACLE MODERN CUSTOMER EXPERIENCE – Fanatics, the world's largest online retailer of sports merchandise, has selected Oracle Customer Experience (CX) Cloud suite ...
TechCrunch

Oracle delivers bevy of updates to its cloud suite

Oracle might not be the first company you think of when it comes to cloud computing, but the company has made significant strides in recent years. Today, it announced the bi-annual update to its ...