A customer complaint is a good opportunity to get an accurate snapshot of customer perception, and it tells a lot about a small business's performance. "Entrepreneur" magazine's website says that it ...

U.S. Moving Protection announces a significant step toward improving consumer protection resources within the household ...

PHOENIX — A nationwide review of procedures by The Associated Press and CNHI News revealed a patchwork of complicated systems for resolving open government disputes that often put the burden of ...

The mandate applies to all associations governed by either the Illinois Condominium Property Act or the Common Interest Community Association Act, according to Section 35 of the Condominium and Common ...

How you handle customer complaints often determines if you build or lose relationships with busy shoppers. This is especially true online where retailers often rely on remote contact center agents to ...

Editor's note: This is the fourth part in a series about body cameras in the U.S. To follow along with the series, click here. It was probably 2009 or 2010 when the police departments in the U.S.