Christmas gifting gone wrong? Here’s what to know about Amazon returns and exchanges and how to return an item that was ...

More than one third of gift-getters intend to return or exchange Christmas gifts, according to data aggregator Civic Science, and if you're one of those people, you'll need to know the Christmas gift ...

Katharine Kemp is a member of the research committee of the Consumer Policy Research Centre, an independent, not-for-profit consumer think-tank. Australian consumer law generally doesn’t require ...

To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...