Salesforce is serious about AI – and customers are too. The tone of Dreamforce was a lot more serious this year than previous events, with a focus on Salesforce as a trusted partner to help its ...
Salesforce prepared for partner program changes as it sees solution provider impacts on Agentforce, AI and agentic AI ...
Sept. 17, 2024 -- By: Raju Malhotra -- Last Thursday, Salesforce unveiled Agentforce, a suite of autonomous AI agents that augment employees and handle tasks to help drive unprecedented efficiency and ...
SAN FRANCISCO--(BUSINESS WIRE)--Amberflo, the cloud-metering and usage-based billing platform built by ex-AWS engineers, today launches the Amberflo Salesforce App to address the seismic shift towards ...
Salesforce has unveiled its spring and summer releases, which are designed to improve relationships between marketers and their customers. The software company has added more than 300 capabilities ...
Salesforce.com unveiled the next generation of its Social Studio, incorporating tools and resources from the recent ExactTarget, Radian6 and Buddy Media acquisitions positioned to bring unified social ...
He says Salesforce has halved its customer support roles from 9,000 to 5,000. "I was able to rebalance my head count on my support. I've reduced it from 9,000 heads to about 5,000 because I need less ...
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