Salesforce is serious about AI – and customers are too. The tone of Dreamforce was a lot more serious this year than previous events, with a focus on Salesforce as a trusted partner to help its ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE:CRM), the #1 AI CRM, today announced that Takeda has selected Salesforce Life Sciences Cloud for Customer Engagement to strengthen its involvement with ...

Salesforce has unveiled its spring and summer releases, which are designed to improve relationships between marketers and their customers. The software company has added more than 300 capabilities ...

SAN FRANCISCO — Salesforce.com kicked off its annual Dreamforce user conference earlier this week by introducing the next generation of its Customer Success Platform, including the release of Quip to ...

Salesforce announced the launch of Wave, an analytics cloud positioned to offer users a simple way to analyze their data, gain insights and make better marketing and sales decisions. Unveiled at ...

Sept. 17, 2024 -- By: Raju Malhotra -- Last Thursday, Salesforce unveiled Agentforce, a suite of autonomous AI agents that augment employees and handle tasks to help drive unprecedented efficiency and ...

We are in the midst of a mobile app revolution, where there is an app for everything and every company. In 2013, 80 billion apps were downloaded and that number is expected to grow to 160 billion by ...

A global tech skills staffing company, Tenth Revolution Group, says that moving away from nine separate CRM platforms that didn't talk to each other to one unified platform was the largest Salesforce ...

SAN FRANCISCO--(BUSINESS WIRE)--Amberflo, the cloud-metering and usage-based billing platform built by ex-AWS engineers, today launches the Amberflo Salesforce App to address the seismic shift towards ...

The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that’s been more aspirational than ...

Salesforce has maintained its position as the dominant player in the CRM market, consistently innovating and expanding its ...