ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.
Configurable in low-code, latest generative AI capability offers fast, more relevant answers in the Virtual Agent chatbot to help increase productivity without adding complexity SANTA CLARA, ...
Enhanced alliance builds on existing ServiceNow Now Assist and Microsoft 365 Copilot integration that streamlines workflows and enables self-service capabilities within Microsoft apps Microsoft ...
ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...
ServiceNow’s planned $1 billion acquisition of Veza aims to unify identity governance with workflow automation to control AI agents at scale. ServiceNow has announced its intent to acquire Veza, an ...
Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Enterprise workflow solutions provider ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the ...
8Flow, which develops enterprise workflow mapping technology that uses AI to clearly show how processes interact with each other and with data across multiple workflow platforms such as ServiceNow and ...
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