Sheryl Grey is a freelance writer who specializes in creating content related to education, aging and senior living, and real estate. She is also a copywriter who helps businesses grow through expert ...

Antech Systems has won a potential $91.8 million contract from the U.S. Navy for software engineering, development and integration, maintenance and material management and technical support services.

In 2025, the integration of artificial intelligence into support engineering has revolutionized customer service, enabling companies to provide efficient, personalized and round-the-clock assistance.

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

The Department of Defense is conducting market research to assess industry capability and interest in supporting a planned indefinite-delivery/indefinite-quantity ...