Samuel has spent years writing about mobile carriers and their networks following a stint working as a technician in a carrier phone store. Whether it's helping people avoid 36-month payment plans, or ...

Verizon's Visible Wireless Also Offers Customers an Outage Credit On Reddit, a number of Visible customers say they didn't have any trouble on Wednesday but still managed to secure a $5 credit for ...

This week's Verizon outage left millions without voice or data services, even those on the carrier's prepaid Visible Wireless. So, it's extending them a small payout for their troubles. As spotted by ...