Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

Acme Brick's speedy and successful deployment of Zoho CRM underscores Zoho's standing as a first-rate enterprise technology provider for organizations prioritizing customization, integration, value, ...

Zoho has previewed Zoho CRM for Everyone, a new set of capabilities aimed at democratizing CRM for all teams involved in customer operations. Zoho CRM for Everyone allows sales teams to communicate ...

Both Zoho and Insightly are full-featured CRMs capable of handling all the everyday tasks associated with managing sales. Both companies have their roots in addressing the needs of small- to-midsized ...

AUSTIN, Texas--(BUSINESS WIRE)--Zoho Corporation, a leading global technology company, today previewed Zoho CRM for Everyone, a new set of capabilities aimed at democratizing CRM to all teams involved ...

Zoho has added deeper artificial intelligence and work orchestration capabilities to its CRM for Everyone CX platform, all powered by Zia, Zoho's AI engine. "Multiple people in an organization need ...

If a business thinks of itself as customer-centric, then shouldn't customer relations be the responsibility of everyone throughout the company, not just the sales team? That's the philosophy behind ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You're looking for a CRM system for your company. But you're not ...

Customer relationship management (CRM) applications have moved beyond being tactical tools for managing sales to become the primary means through which many organizations manage customer experience.