When customers call a company's customer service hotline, they are sometimes met with a long wait time that can be frustrating and often impacts their feelings about a company in a negative way.

Because of the novelty and irony of it, and because of the RIDICULOUS outrage that it inspired on social media, much of the focus on Sunday night’s episode of The Walking Dead surrounded that awesome ...

If you get asked back for further job interviews, this is a positive sign. Getting a callback confirms you did well enough on your first round that the prospective employer wants to see more. However, ...

One of the most frustrating experiences is to feel as though you “killed it” in an audition and then never get a callback. I can’t tell you the countless times I have been asked by actors, “Why didn’t ...

How exciting! Your child got the callback. This is great news. Really, a callback is a win in itself. All too often actors get hung up on not actually booking a role—but you must know that to be ...

Hackers are impersonating well-known cybersecurity companies, such as CrowdStrike, in callback phishing emails to gain initial access to corporate networks. Most phishing campaigns embed links to ...

When Customers Adore Queue Callbacks (+3 Times They Don’t) Your email has been sent Your customers and agents will thank you for adding queue callback. Here’s why these virtual holds are a win-win for ...

Keeping track of missed calls can be challenging if you're juggling several tasks during the day. Thankfully, iOS 26 introduces a streamlined way to set callback reminders directly from the Phone app, ...

“The Voice” Season 28 has officially kicked off with coaches Reba McEntire, Niall Horan, Snoop Dogg and Michael Bublé forming their group of talented singers. During the Sept 22 premiere, a new rule ...

For the first time in its history, the traditionally all-male Krokodiloes—the University’s oldest a capella group—gave a callback audition to a woman, though ultimately the group did not accept her, ...