“Service improves when everyone can fix it”
1:12
YouTubeJivak Davare - Corporate Training Redefined
“Service improves when everyone can fix it”
Your best ideas for better service are not in a boardroom. They’re on the shop floor, in the call queue, on the delivery route. When every operational person can contribute to the betterment of the business, engagement rises, ownership deepens, and service quality improves. I create the rooms where this happens. A neutral workshop where ...
48 views1 month ago
Service Quality Management
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